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  • Is there a minimum order ?
    There's a $35 minimum order up to 15 lbs any additional lb will be charge $2 per lb Use one bag per service. A DASHER will transfer them to reusable ghostlaundry bags which you can keep for your next order. can still provide as much or as little laundry as you want,
  • what is included ?
    Wash, Dry, & Fold Pickup & Delivery (depending on location price may apply) Next Day Delivery From standard to hypoallergenic detergent (price may apply) Free reusable ghost laundry bag
  • What days do you pick-up and delivery ?
    Every day! Ghostlaundry operates 7 days a week.
  • do you have to separate light and color?
    Why would you? That’ll be done for you. Your job is to tap and order. Everything else is done for you. please note there is a extra charge may apply to separate light and color from different washing machine
  • Do i have to be home for pick-up and delivery?
    No! Ghostlaundry is all about convenience. Just put your clothes out after you order and go on with your day. we partner with Doordash uber and lift that will pick up and delivery. Your clothes will be washed, dried, folded, and delivered clean and fresh the next day.
  • Do your launder in cold or hot water ?
    Clothes are washed in warm water only. However, if you want your clothes washed in hot water simply request it in “special preferences ” and you’ll be accommodated.
  • Do you use fabric softer?
    Fabric softener is not recommended because it damages fabrics and shortens the life of clothes. However, if you want fabric softener simply request it we have a range of adds-on (price may apply)
  • Which laundry detergent do you use?
    Ghostlaundry will use Tide, Persil,, all rated as "excellent" or "very good" by Consumer Reports.
  • Does my laundry get mix with other orders?
    No! Never. Won’t happen. Your clothes are kept together at all times and never mixed with other orders. So there are no sanitation issues and no risk of your clothes getting lost.
  • what time do i make my order and get delivery?
    Orders in by 5pm are delivered next day before 8pm. (Orders over 60 pounds require an extra day.)
  • what time do you pick up and delivery ?
    Pickup and delivery occurs between 8am-8pm. Ghostlaundry partners with Doordash, Uber and Lift that will pick up and delivery, usually within a few hours of you placing your order.
  • do you dry clean or ironing ?
    no dry cleaning sorry! but we do ironed only button shirts we giving the right to refuse some material due to protection policy and respect to right fabric and brand
  • do you wash large item like comforts?
    Ghostlaundry can handle anything that fits in our standard 24x30 bag . no Large puffy items! sorry like comforters, bathmats, pillows, and dog beds
  • Do I get a notification when my clothes are ready for delivery from Ghost laundry
    Yes, at Ghost Laundry, we offer a convenient and efficient way to keep you informed about the status of your laundry. Once your clothes are ready for delivery, you will receive a notification via your preferred method of contact, whether it's through text message, email. This ensures that you are always aware of when your freshly cleaned and pressed clothes are ready for you. Our goal is to provide a seamless and hassle-free experience, allowing you to easily manage your laundry needs and schedule.
  • Do you use hypoallergenic detergent in your laundry service?
    Yes, at Ghost Laundry, we understand the importance of catering to customers with sensitive skin or allergies. That's why we have adds-on hypoallergenic detergents in our laundry service. These detergents are free from harsh chemicals and fragrances that can irritate the skin, making them suitable for even the most sensitive individuals. Our commitment to using hypoallergenic detergent reflects our dedication to providing a gentle and safe cleaning experience for all of our customers. (Price may apply)
  • what if my garments are damage ?
    It’s extremely rare that items are lost or damaged. Your laundry is tagged, kept together, and separate from other orders at all times. Laundry is washed in cold to warm water (unless you request otherwise). Whites and colors are separated and clothes are dried in normal heat or hang-dry, based on your request. Your launderer will use a standard washer and dryer. There is no part of the laundering process that is unique to what you would do at home and that would cause damage or loss. However, in the rare event items are lost or damaged you’re protected under our Garment Protection Plan
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